Home Run Installations

Loading

  • 0

    No products in the cart.

  • Hello and welcome!

    We are your Boots On The Ground, Smart Hands Technology Experts!

    • We install all layer one infrastructure i.e. Voice, Video and Data cabling in your home or business.
    • We install Switches, Routers, Wireless Access Points, Security Cameras, VoIP Phones, Point Of Sale devices (POS).
    • We will also do Cross Connects of your paid services such as; Plain Old Telephone service (POTs), Internet services i.e. T1 Circuits, Ethernet Circuits, Cable Modems, DSL Modems and all the layer one wiring infrastructure that connects them from the Minimum Point of Entry (MPoE) to your Demarcation Points.
    • We also work very closely with Remote IT Management  Professionals to help facilitate Racking, Stacking and Cut-overs in live or off hour environments.
    • We have over 15 years of IT experience and thousands of installations/tickets from companies large and small. So, if your Network Operations department is off site or nonexistent and you need an On Site Technician…You need Home Run Installations.

    Home Run Installations is a state licensed low voltage contractor (Lic # 972445). What does this mean to you? We have been thoroughly tested, background checked, fingerprinted and bonded in the State Of California. We specialize in Installs, Moves, Adds and Changes (IMAC) of; End-User Electronic Products/Services and the Layer One Infrastructure that makes them play well together. We Have over 15 years of IT experience and thousands of tickets from large and small companies across the Southern California area.

    Our Motto:
    Give 110%…..100% For you and 10% for Karma.

img not found!

Archives November 2016

The world’s smartest WiFi system just got smarter

Introducing TrueMesh

Today, we’re releasing TrueMesh — it’s the next generation of eero mesh technology, built from the ground up to work perfectly with eero hardware. At the core of this update are significant improvements to our mesh routing algorithms, enabled by the learnings we’ve gathered through having networks up and running in homes around the world. Overnight, eero customers will see up to 2x the speed within their network, far greater intelligence in how their network adapts to their home, and flexibility to add even more eeros to their system. This is an entirely free update — every eero system will be upgraded automatically.

Overnight, eero customers will see up to 2x the speed within their network, far greater intelligence in how their network adapts to their home, and flexibility to add even more eeros to their system.

Source: The world’s smartest WiFi system just got smarter

Approaching Female Customers as a Service Business Professional – HouseCall Pro

 

Happy Woman Writing On Clipboard With Male Plumber Standing In Kitchen Room
Happy Woman Writing On Clipboard With Male Plumber Standing In Kitchen Room

Interacting with your customers is one of the most important parts of running a service business. If a person doesnt like you, or feel comfortable with you in their home, they are far less likely to be

Personal Space is Your Friend

Keep an appropriate amount of space between your female customer and yourself. Particularly if she is the only one home, be mindful of the fact that you are in her house by being respectful of her space. You should also be wary of sneaking up on your customer. Let her know what rooms in the house you will need to visit and in what order. If you want to go over anything with her when you are finished with your work, let her know ahead of time and ask where you will be able to find her when you’re finished in order to avoid wandering around her house.

Be Respectful

The importance of being respectful to your female customer simply cannot be overstated. Showing respect to both the customer and their home will go a long way. Make sure you are not tracking dirt through their living room, or leaving your equipment lying around their house. Being courteous also involves using respectful names for your female customers. Avoid calling them hon, dear, or sweetheart as it can often lead to them feeling uncomfortable. The best way to avoid awkward name situations is simply by sticking with calling them by whatever name they use when they introduce themselves to you.

Keep Your Language Neutral

You never know a customer’s views on a particular subject, so it’s important to keep your language neutral. Don’t make crude or inappropriate jokes that have the potential to make a homeowner feel uncomfortable. This advice applies to all customers, but is particularly important to be conscious of with female customers. If you’re ever in doubt of how a comment will be received, don’t say it.

Build Trust

The most important thing you can do to make a female customer feel at ease is to establish trust. The customer is letting you into their home and one of the biggest questions they are asking themselves is “can I trust this person?” If the opportunity arises, let them know a little bit about yourself, like why you started this business and what you love about it. The less they view you as a stranger, the more they will trust you. This will help build a good working relationship between you and your customer, which will ultimately lead to them booking you again!

 

The bottom line when dealing with female customers: treat them with respect. Respect their homes, their belongings, and their families during your visit and you’ll end up with more repeat business then you’ll know what to do with!

Source: Approaching Female Customers as a Service Business Professional – HouseCall Pro

The Life and Death of The Analog Telephone

VoIP Phone POT Lines2

The analog telephone network has been around for almost 140 years. It has played a major role in communications, both voice and data, as the following infographic by small business telecom research firm Software Advice shows

As of 2020, it is projected that US carriers will no longer have to maintain analog phone networks. In some states, as early as Jan 1, 2017, this legislation will take effect. As of 2030, the last remaining analog telephone line service is planned to be cancelled.

For your business, this means:

You May Need A New Small Business Phone System

Analog POTS (Plain Old Telephone Service) lines, PRI (Primary Rate Interface), T1, ISDN are all analog connections. These will need to be replaced by a SIP (Session Initiation Protocol) connection, which is a protocol that allows for your phones or phone system to route voice over the Internet, VoIP.

If your phone system does not support SIP, you will need a new system. Hosted PBX, hosted voice or cloud PBX, which are some of the names it’s commonly called, is where the phone system is hosted in the cloud or data center and the end-user phones connect over the Internet to the remote phone system. There is very little, if any, hardware in the office.

Faxing Will Convert to IP or Die

Today, faxing relies heavily on the analog network. Fax over Internet (FoIP) is where the analog connection is converted to digital, IP, and routed over the Internet. It has proven to be very unreliable in most cases, except where there are no network latency issues or packet loss.

The long term solution is to eliminate the fax machine altogether, if possible, by using a scanner, email, drop-box or other digital document transmission.

Credit Card Processing, Emergency Phones and Alarm Lines Will Change

Since credit card transactions, alarm lines and emergency phones, such as elevator phones, are all dependant on analog connections, they will need to convert to an IP connection. Credit card machines will need to be replaced with ones that communicate over the Internet.

 

 

Source: The Life and Death of The Analog Telephone

The FOA Reference For Fiber Optics – OLANs- Fiber Optic LANs

Optical LANs have been around since the mid-1980s but in the last few years they have benefited from the worldwide move to install fiber to the home. With over 100 million FTTH subscribers, FTTH has become a market driven by the economies of scale and costs have plummeted. It did not take long for designers to understand that FTTH, especially as used in multi-dwelling units, was similar to typical LANs. Much as LANs based on telco PBX architectures became the first standard for LANs, telco FTTH architectures, especially PONs (passive optical networks), are being adopted for the next generation of LANs. Here you will find some history and an explanation of how this new generation of telco architecture is being widely adopted.

Source: The FOA Reference For Fiber Optics – OLANs- Fiber Optic LANs

Primary Color

Secondary Color

Layout Mode